Privacy Policy - NeedAPrompt

At NeedAPrompt ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

We may collect personal information that you provide directly to us, such as when you create an account, use our Services, or communicate with us. This may include:

Account Information: Your name, email address, password, and other registration details.
User Content: Prompts, categories, and any other content you create or upload to our Services.
Payment Information: If you subscribe to paid services, we (or our third-party payment processor) may collect payment details. Note: NeedAPrompt does not directly store your full credit card information.
Usage Data: Information about how you use our Services, such as features accessed, time spent, and interactions.
Device and Technical Information: IP address, browser type, operating system, device identifiers.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services.
Improve, personalize, and expand our Services.
Understand and analyze how you use our Services.
Develop new products, services, features, and functionality.
Communicate with you, including for customer service, updates, and marketing purposes (with your consent where required).
Process your transactions.
Prevent fraud and ensure the security of our Services.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf (e.g., payment processing, data hosting, analytics).
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
To Protect Rights: We may disclose information to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information for other purposes with your consent.

4. Your User Content

The prompts and categories you create are considered your User Content. We treat this data as confidential. We will not use your User Content to train our own AI models or share it with third parties for model training without your explicit consent. Your User Content is primarily stored to provide the Services to you.

5. Data Security

We implement reasonable security measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Choices and Rights

You may have certain rights regarding your personal information, subject to local data protection laws. These may include the right to access, correct, delete, or restrict the processing of your information. You can usually manage your account information through your account settings. For other requests, please contact us.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or a higher age if stipulated by local law). We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@saganlabs.ai.